EMERGENCIES

What if I need urgent help?

If you are considering harming yourself or others and/or taking your life or the life of another person, please call 988 or text 988 for free and confidential support.

https://988lifeline.org/ will connect you to compassionate care and support for mental health-related distress.

#988Lifeline

LOCATION AND HOURS

Where are you located?

In-person counseling is provided at my Frisco office, which is conveniently located just 3 miles from the intersection of Interstate 121 and the Dallas North Tollway.

ADDRESS
9555 Lebanon Road
Building 4, Suite 402
Frisco, TX 75035
VIEW MAP

I can be reached at (469) 630-8560.

What are your hours?

Appointments are offered on Mondays, Wednesdays, Thursdays, and Saturdays. Upon request, there is occasional availability for early morning and late evening appointments.

Do you offer evening or weekend appointments?

I offer a limited number of evening and Saturday appointments. Because these times are the most coveted, a commitment to regular attendance is required and the late cancellation fee is enforced.

ABOUT APPOINTMENTS

Are you accepting new clients?

As of January 2023, I am.

Do you offer teletherapy?

Online counseling is offered to anyone in Texas. I share your frustrations of having to navigate complicated and confusing websites and sign-on instructions. My telehealth platform is simple. With just two clicks, we will be face-to-face.

How long are therapy sessions?

The typical session lasts 50 minutes. On occasion, a client may choose to schedule a longer session. This can be particularly helpful if a client’s availability or commute makes it difficult to meet regularly.

What can I expect at the first appointment?

My goal for the first session is to get a basic understanding of who you are, what your concerns are, and how those concerns are impacting you and others. If you have worked with a therapist in the past, I will ask what was beneficial and what was not so beneficial about that therapist’s approach. Confidentiality will be discussed, and you will have an opportunity to ask questions. Ultimately, the first session is about you getting a sense of who I am and what it would be like to work with me. The importance of feeling both comfortable with and confident in the therapist you choose to work with should not be underestimated.

What happens in a typical therapy session?

Sessions usually begin by touching base regarding the previous week and in what ways, if any, the concerns we are working on showed up in your life. We will discuss what has been helpful and introduce new skills if needed. I will highlight unhealthy patterns, beliefs, or behaviors I see and encourage you to consider their origins, their validity, and in what ways they may be preventing you from achieving your goals. We will close by summarizing what was discussed, and between sessions, I will ask you to reflect on any new insights.

How can I get the most out of counseling?

The first and most influential step for effective counseling is one that I am largely responsible for – to create a comfortable and non-judgmental environment in which you can risk being vulnerable. Once your authentic self feels safe enough to acknowledge what it has worked so hard to keep hidden, you are on your way to getting the most out of counseling.

How will I know when it is time to end therapy?

The simplest answer is “your body will tell you.” You will have new tools to choose from that allow you to alter old patterns. You will no longer feel “stuck,” but will be able to identify options. The memories that lived in your body as emotions and energy will simply be words/thoughts. They will no longer show up as a panic attack, uncontrollable anger, or protective isolation.

What techniques do you use?

I utilize a variety of techniques when working with clients. Honestly, I don’t see any other way to do it. We are all unique individuals with unique concerns. No two clients are the same, and therefore no single approach will work.

The approaches I use most often are:

Cognitive Behavioral Therapy (CBT) translates to “our thoughts affect our behaviors and emotions.” If we can alter our perception, our actions and emotions will naturally follow.

Eye Movement Desensitization and Reprocessing (EMDR) is a technique originally used to treat PTSD. However, research has shown it to be just as effective in treating trauma, abuse, anger, negative self-talk, self-sabotaging, panic attacks, phobias, relational distress, and much more.

Emotionally Focused Therapy (EFT) is centered on the belief that nearly all of our behaviors, even the dysfunctional ones, are attempts to feel connected, loved, and secure. Seen in this light, behaviors such as withdrawing, shutting down, anger, blaming, belittling, etc. are simply attempts to feel relationally safe and connected to a loved one. The motivation for the action is understandable, however, the behavior is likely contributing to the very thing that is feared the most. 

Is therapy confidential?

With few exceptions, what is shared in counseling is considered confidential information and can not be disclosed without your written consent. Complete details can be found in my Informed Consent document.

FREE CONSULTATION CALL

What happens during the consultation call?
  1. The consultation call is an opportunity for you to get a feeling for who I am, what I do, and how you may feel working with me. A short conversation can often provide a fairly accurate picture of a person’s personality. I hope you will hear my relaxed tone, the warmth in my voice, and my belief that regardless of our background, education, experiences, or age – everyone deserves to be treated with the same dignity and respect.
  2. This is also an opportunity for you to ask questions you may have.
  3. And lastly, I also will ask a few questions such as:
    – What is leading you to explore counseling at this time?
    – How can I help you?
    – Have you been in therapy before? What things were helpful? What was not helpful?
How often will we meet and how long will I be in therapy?

Many factors influence this, such as what is bringing you to therapy, how long you have been struggling, and to what degree your concerns are affecting your quality of life. Clients often make the most progress from meeting 2-4 times/month. However, if you are in an acute state of crisis, you may benefit from meeting more frequently (twice a week) until your crisis has stabilized. Once or twice a month is often enough for clients who are proactively seeking counseling, for example, to establish a healthy foundation in a new marriage or for parenting support.

SCHEDULING

How do I set up an initial appointment?

Potential new clients and existing clients can schedule appointments via my website 24 hours a day. By using my scheduling link, you will be able to see what times I have available and match that with what works best for your schedule. You can follow this process for making a free 15-minute consultation appointment, an initial appointment, or a follow-up appointment.

How do I schedule my own appointments?

New clients and existing clients are able to schedule their own appointments by using the following link:

https://renee-cagle.clientsecure.me/

You can easily compare my availability with your own and choose a time that works best. As long as it is done at least 24 hours prior, appointments can be rescheduled or cancelled using the same link.

What is your cancellation policy?

Appointments must be canceled or rescheduled no later than 24 hours before your scheduled session in order to avoid a late cancellation fee/no-show fee equal to 50% of your session charge amount. 

If done more than 24 hours before your scheduled session, cancellations and rescheduling requests can be done online, any time of day/night, and do not require you to speak directly to me.

ABOUT EMDR

What is EMDR?

EMDR, which stands for Eye Movement Desensitization and Reprocessing, is a less distressing approach to treating trauma. Supported by a substantial research base spanning more than 30 years, it is known as an effective form of treatment for trauma recovery and PTSD. The World Health Organization, The United States Department of Defense, and The United States Department of Veterans Affairs all supported and promoted EMDR therapy.

The method by which EMDR is thought to assist in processing trauma is based on the Adaptive Information Processing (AIP) model. The AIP model states that our brain stores normal and traumatic memories in different ways. When difficult things happen, and no one helps us make sense of those things, our brain stores the memory as the experience. An unprocessed trauma memory is thought to be stored in the body as the physical and emotional experience while a difficult memory that has been processed, is more likely to be stored in your head, as a thought.

When a person experiences something similar to the original unprocessed traumatic memory, their body reacts similarly to the original painful event. It happens in an instant, and the reaction is often disproportionate to the present-day event. This may leave them feeling out of control and those around them confused.

EMDR helps you to access difficult memories in a specific way that will allow your brain to make sense of them. The result is that you will no longer “relive” your trauma day after day, week after week. The memories are not erased, but they no longer live as intense feelings in your body. They are desensitized.

> LEARN MORE ABOUT EMDR

ABOUT MY SERVICES

Who do you work with?

Individuals

  • Teens
  • Young Adults
  • Adults

Couples

  • Married couples
  • Separated couples
  • Fractured relationships
  • Fractured friendships

Parent/Child/Family Relationships

  • Parenting support
  • Strained parent/child relationships
  • Strained sibling relationships
What are your specialties?

Trauma and PTSD

  • Early Childhood Trauma
  • Intimate Partner Violence
  • Abuse and Neglect
  • Traumatic Events
  • Relationship Trauma
  • Generational Trauma

Mother Wounds and Generational Trauma

  • Emotional/Physical Neglect
  • Abandonment
  • Inherited Low Self-esteem
  • Child Parentification
  • Children of Alcoholics/Addicts
  • Children of Divorce
  • Emotional/Physical/Verbal Abuse
  • Loss of Parent

Couples Therapy

  • Communication Skills
  • Relationship Repair
  • Rewriting Your Story
  • Identifying the Patterns
  • Helping to Evaluate the Health of a Relationship
  • Pre-marital Counseling
  • Monthly Relationship Health and Growth Support

Parenting Support

  • How to Parent at Each Stage
  • How to Establish and Maintain Healthy Boundaries
  • How to Identify What You Are Actually Fighting About
  • What to Consider as you Prepare to Welcome Your First Child
  • How to Care for Yourself so You Can Care For Others
  • How to Parent as a Team
  • Becoming Confident in Your Parenting Skills
Do you prescribe medication?

I do not prescribe medication. I will however, assess the efficacy of any medication for mental health treatment you may be taking, and with your consent, discuss my findings with your doctor.

What is your professional training?

I have a master’s degree from Texas A&M Commerce in Community Mental Health Counseling.

My bachelor’s degree is from Northern Illinois University in Nursing.

I am EMDR trained.

I have completed an externship in EFT, consisting of 28 hours. By October 2023, I will have completed an additional 42 hours of optional training.

INSURANCE AND COST

How much does therapy cost?

The fee for each 50-minute session is $140, which is payable on the date of service. I offer a $20 discount if you are able to come Monday – Friday before 5:00pm.

Payment can be made using cash, HSA, debit cards, and most major credit cards.

Do you take insurance?

Post Script Counseling Frisco is an out-of-network provider. I encourage you to check with your insurance provider to see if they offer out-of-network coverage. If they do, you will still need to pay for services in full at your appointment, but I can provide a superbill for you to submit to your insurance group and any insurance payment would be made directly to you. Unfortunately, I do not submit insurance claims on your behalf.

Because I believe mental health support should be reasonably accessible to everyone. I offer a reduced-fee contract to a limited number of clients.

What is the No Surprises Act?

Under the federal No Surprises Act, you have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any healthcare items or services upon request or when scheduling such items or services.
  • If you schedule a healthcare item or service at least 3 business days in advance, make sure your healthcare provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a healthcare item or service at least 10 business days in advance, make sure your healthcare provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any healthcare provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
  • If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.